The true cost of a 911 call: Breaking down EMS economics

Understanding the economics of EMS is essential for building sustainable emergency medical services. In this EMS1 article, PWW|AG EMS & Mobile Healthcare Consultant Matt Zavadsky breaks down the true cost of a 911 response, explaining the difference between billed charges, reimbursement, cost of service, and the readiness expenses required to maintain 24/7 emergency response. Learn how EMS leaders can use financial transparency, meaningful performance metrics, and data-driven communication to strengthen advocacy, educate stakeholders, and support long-term funding and reimbursement reform.