Charting the future: How AI is rewriting the EMS narrative

Artificial intelligence is reshaping EMS documentation, offering new opportunities to improve efficiency, accuracy, and workflow—but technology should enhance clinical judgment, not replace it. In this EMS1 article, PWW|AG EMS & Mobile Healthcare Consultant Dr. Shannon L. Gollnick explores how AI is transforming electronic patient care reports (ePCRs), while examining the risks of automation bias, cognitive offloading, and overreliance on AI-generated narratives. Learn how EMS leaders can implement AI responsibly by balancing innovation, compliance, documentation integrity, and patient-centered care.